Shipping policy
At Sufis and Saints, we strive to ensure that your orders are processed and delivered as quickly as possible. Please review our shipping policy below for details on processing times, shipping rates, and delivery expectations.
Processing Time
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Orders are processed within 2-5 business days.
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Orders are not processed or shipped on weekends or holidays.
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In case of high order volumes, processing times may be delayed. We will notify you if there are any significant delays.
Shipping Rates & Delivery Estimates
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Shipping costs are calculated at checkout based on the destination and selected shipping method.
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Estimated delivery times vary depending on your location and shipping method selected.
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Standard shipping typically takes 5-10 business days.
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Expedited and express shipping options may be available at checkout.
International Shipping
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We offer worldwide shipping to most countries.
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International shipping times vary and may take up to 21 business days depending on the destination and customs processing.
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Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking
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Once your order has shipped, you will receive an email confirmation with tracking details.
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Tracking updates may take 24-48 hours to reflect movement.
Shipping Restrictions
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We do not ship to P.O. boxes or APO/FPO addresses.
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Some items may be restricted for international shipping due to customs regulations.
Lost or Stolen Packages
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Sufis and Saints is not responsible for lost or stolen packages. If your tracking information indicates that your package was delivered but you have not received it, please contact the carrier directly.
Damaged or Incorrect Orders
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If you receive a damaged or incorrect item, please contact us at sufisandsaints@gmail.com within 3 days of receiving your order. Please include your order number and photos of the item for quick resolution.
For any shipping-related inquiries, feel free to reach out to us at sufisandsaints@gmail.com.